The successful candidate will be responsible for all aspects of Tenancy administration, coordinating the Property Management activity, including (but not limited to) dealing with all maintenance issues in a timely, efficient and friendly, customer focused manner, working within a team to ensure that all clients receive an exceptional level of service. You will coordinate the field staff and be responsible for dispatching them to various tasks.
To achieve this, you will need to ensure the following elements are handled in a professional manner to deliver our client’s excellent standards of service:
You will need excellent written and verbal communication skills, a positive and approachable attitude. You will need to be flexible, proactive, have great attention to detail, as well as excellent time management and teamwork.
Essential Requirements
• Assist in day-to-day operations of the property management company
• Provide direct communication and assistance to tenants and landlords
• Respond directly and immediately to property-related issues as they arise
• Professionalism in both attitude and personal appearance
• Ability to communicate fluently in both Swahili and English
• Providing full secretarial support to produce correspondence and other documentation related to the company
• Maintenance of accurate and comprehensive client admin files
• Strong and efficient secretarial and admin skills
• Excellent communication and interpersonal skills
• Very well organised
• Friendly & professional attitude.
• Excellent administration and time management skills
• Strong IT skills – Microsoft Office, databases, Outlook, Excel and PowerPoint
• Knowledge and understanding of lettings & property management (Desirable but not essential)
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Submit your CV and copies of relevant documents to vacancies@alyamza.com
Use the title of the position as the subject of the email